Returns & Exchanges

At Scandals, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a hassle-free 30-day return policy for all items in their original, unused condition.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Securely pack the products in their original packaging, ensuring all tags are attached and the invoice is included inside the box.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will process your refund to your original payment method within 5-7 business days.